By booking a mobile charcuterie service with Slograze (“we,” “our,” or “us”), you (“client” or “you”) agree to the following Terms and Conditions. Please read these terms carefully before booking our services.

1. Service Agreement

• Service Scope: We provide mobile charcuterie board services for events, including but not limited to weddings, corporate events, private parties, and special occasions. The service includes a selection of meats, cheeses, fruits, breads, nuts, and other accompaniments, presented on a customized charcuterie board.

• Booking and Confirmation: All bookings must be made in advance via our website, email, or phone. A booking is confirmed only when the client receives a confirmation email from us, along with an invoice for the service.

2. Payment Terms

• Deposits: A deposit of 50% of the total booking fee is required to confirm your booking. The balance is due 7 days before the event date.

• Cancellation: Clients may cancel their booking up to 7 days before the event with a full refund of the deposit. Any cancellation made after this time is subject to a non-refundable deposit.

• Refund Policy: We do not offer refunds once the booking is confirmed unless otherwise stated in the cancellation policy. If we are unable to provide services due to unforeseen circumstances, we will offer a full refund.

3. Client Responsibilities

• Accurate Information: It is the client’s responsibility to provide accurate information regarding the event’s location, timing, and number of guests. Any changes to the event must be communicated promptly.

• Venue Access: The client is responsible for ensuring the venue provides appropriate access for our team to set up the charcuterie boards, including parking and unloading space.

• Health & Safety: The client must inform us of any dietary restrictions, allergies, or special requirements before the event. We are not responsible for any allergic reactions caused by the food served.

4. Event Modifications

• Menu Customization: We offer customizable menus, but any major changes to the agreed-upon menu must be communicated at least 5 days prior to the event.

• Additional Charges: Any additional services or requests (e.g., extra boards, add-ons) that occur after the initial booking will be subject to additional charges.

5. Food Quality and Handling

• Freshness Guarantee: We commit to providing high-quality, fresh ingredients. All items are sourced from trusted suppliers. However, the client acknowledges that certain food items may be sensitive to temperature or time.

• Storage and Consumption: We recommend consuming food within 2 hours of setup. We are not responsible for any food spoilage or contamination once the food has been served to guests.

6. Liability

• Limitation of Liability: We are not liable for any personal injury, property damage, or loss that occurs during the event, except in cases of gross negligence or intentional misconduct.

• Indemnification: The client agrees to indemnify and hold Slograze harmless from any claims, damages, or liabilities arising from the event or the services provided.

7. Force Majeure

We are not responsible for any delay or failure to perform due to circumstances beyond our control, including but not limited to acts of God, weather conditions, natural disasters, or government restrictions.

8. Photography and Promotion

• Consent: By booking our services, the client agrees to allow us to take photographs of the charcuterie boards for promotional purposes, which may be used on our website, social media, and marketing materials.

• Client Privacy: Any personal information provided by the client will be used solely for the purpose of fulfilling the booking and will not be shared with third parties without the client’s consent.

9. Governing Law

These Terms and Conditions are governed by the laws of the state of California, and any disputes will be resolved in the appropriate courts of that jurisdiction.

10. Amendments

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website, and the updated version will apply to future bookings.